Wednesday, February 4, 2009

Pursuing Excellence

One of my objectives this year is to revamp our outdated policy manuals. Not only is our policy manual outdated but so is the concept of a policy manual obsolete as well. I plan to create a “management system” or “operations manual” instead. Not a policy manual that subconsciously tells people what not to do but a management tool that will teach people a system of operation that will equip and empower them for service at Willoughby Hills Friends Church.

We must strive for excellence in all that we do at WHFC and an up to date management system will help us train new people almost instantly and have them producing a result that meets or exceeds our expectation in service and standard. I want us to deliver a predictable result to those who encounter WHFC. Every aspect of our ministry must be taken under consideration and we need one hundred percent participation from our constituents. We will need to create an environment where not pursuing excellence is unacceptable and pursuing excellence is woven into the very fabric of our organization.

This is our watch. At WHFC we will take our tenure seriously. What say you? What are your thoughts? What are some practical suggestions for presenting ourselves in a more excellent way? Thanks for stopping by!
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Adrian

3 comments:

  1. It's about time!
    Im curious to see how the conservative principles
    of individual responsibility and the pursuit of excellence will co-exist with the liberal mindset of making the world a better place to live, i.e."edenism".

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  2. The primary the purpose of an organized church enviornment (Church service) should be to have a person hear clearly that Jesus offers "the opportunity to be found, freedom, healing and life", the next greatest purpose should be to providing the ability to enter into kingdom living, recieve restoration, and fellowship.
    After hearing the good news they should hear, through testimony and advertisment, how to either assimilate into, or create within, the Kingdom (to "live", to be a deciple).
    I worry that we put too much emphasis on culture (behavior)first.

    So, in conclusion, if we are to present ourselves in a more excellant way, we should first be of like mind as to the role, intent, and purpose of the organized church service.

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  3. Adrian, That's a great goal. Especially as it supports equipping the body to be more effective. Given that we don't live or learn in proximity to each other, anything you can do to facilitate decision making, and knowing where resources are, and checklists for inclusion all help. We also find a number of churches using our technology, ManagePro, to coordinate all that. I'm working on creating a system that would function like a matrix to surface people's needs and compare that with who has gifts or resources in that area. Let me know if you have any ideas about that

    Rodney Brim
    http://www.managepro.com/blog
    management system

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